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Our team is here to help with any questions, feedback, or partnership opportunities. We'd love to hear from you!

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Customer Support

For questions about your account, billing, and technical support

support@procux.com
+1 (555) 123-4567
We value your privacy. Your information will never be shared with third parties.

Response Times

When you can expect to hear back from us

Customer Support

4 hours response time for Professional plan and above

Sales Inquiries

1 business day response time

Partnerships

2-3 business days response time

Frequently Asked Questions

How quickly can I expect a response?
We typically respond to all inquiries within 1-2 business days. For urgent technical support issues, our response time is usually under 4 hours during business hours.
Do you offer phone support?
Yes, phone support is available for all customers on our Professional plan and above. You can schedule a call directly from your dashboard or call our support line during business hours.
Can I request a custom feature?
Absolutely! We welcome feature requests and regularly incorporate customer feedback into our product roadmap. Please provide details in the message field and our product team will review your request.
What are your support hours?
Our support team is available 24/7 for customers on Enterprise plans. For all other plans, support is available Monday through Friday, 9AM-6PM Eastern Time, excluding holidays.

Our Global Offices

With teams across the globe, we're here to help customers worldwide with their AI executive needs.

Interactive Map

In a production environment, this would be replaced with an interactive map showing our office locations.

San Francisco

HQ

123 Innovation Way, San Francisco, CA 94103

United States

New York

456 Tech Plaza, New York, NY 10001

United States

London

78 Silicon Roundabout, London EC1V 9BX

United Kingdom

Singapore

42 Future Tower, Marina Bay, Singapore 018980

Singapore

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